Index | Importance | Satisfaction | ||||
Mean | Sorting | Standard deviation | Mean | Sorting | Standard deviation | |
New technology project security | 4.6877 | 1 | 0.60000 | 3.9850 | 1 | 0.80084 |
Scenic video surveillance full coverage | 4.5015 | 2 | 0.66144 | 3.8108 | 4 | 0.78211 |
Accuracy and convenience of the navigation map | 4.4775 | 3 | 0.64257 | 3.7778 | 5 | 0.87391 |
Smart ticket admission speed | 4.4565 | 4 | 0.70416 | 3.7477 | 6 | 0.88972 |
Online payment system fluency | 4.4384 | 5 | 0.68104 | 3.9610 | 2 | 0.82596 |
Scenic traffic convenience | 4.4384 | 6 | 0.68983 | 3.5826 | 18 | 0.95214 |
Project open time rationality | 4.4294 | 7 | 0.63434 | 3.5616 | 20 | 0.94739 |
New technology project experience | 4.4204 | 8 | 1.72608 | 3.8138 | 3 | 0.87202 |
Scenic network coverage | 4.3814 | 9 | 0.81137 | 3.6667 | 10 | 0.96630 |
Novelty of new technology projects | 4.3363 | 10 | 0.69493 | 3.7387 | 7 | 0.82190 |
Tourism information is released in a timely and effective manner | 4.2973 | 11 | 0.78304 | 3.5916 | 17 | 0.87202 |
New technology projects can be interactive | 4.2883 | 12 | 0.74511 | 3.6096 | 14 | 0.86646 |
Mobile client to obtain information about the scenic spot | 4.2733 | 13 | 0.76861 | 3.6066 | 15 | 0.92402 |
Humanization of vehicle parking, etc. | 4.2703 | 14 | 0.74784 | 3.5255 | 21 | 0.89009 |
Scenic online consultation complaint suggestion system | 4.2162 | 15 | 0.75337 | 3.6006 | 16 | 0.80637 |
Number of scenic spots | 4.2072 | 16 | 0.74588 | 3.6607 | 11 | 0.85844 |
Overall evaluation after the tour | 4.0871 | 17 | 0.84396 | 3.6877 | 9 | 0.87385 |
Scenic APP use features and practical convenience | 4.0601 | 18 | 0.82286 | 3.5676 | 19 | 0.86729 |
Website WeChat scenic area display and other scenic spots | 4.0420 | 19 | 0.80923 | 3.6547 | 12 | 0.82740 |
Smartphone and software recommendation information richness | 4.0390 | 20 | 0.88918 | 3.6456 | 13 | 0.85056 |
Short message intelligence provides travel information | 3.9820 | 21 | 0.93443 | 3.5225 | 22 | 0.87309 |
Recommend this park to others | 3.9580 | 22 | 0.79420 | 3.6997 | 8 | 0.90176 |
Total mean | 4.2858 | 3.6826 |