Index

Importance

Satisfaction

Mean

Sorting

Standard deviation

Mean

Sorting

Standard deviation

New technology project security

4.6877

1

0.60000

3.9850

1

0.80084

Scenic video surveillance full coverage

4.5015

2

0.66144

3.8108

4

0.78211

Accuracy and convenience of the navigation map

4.4775

3

0.64257

3.7778

5

0.87391

Smart ticket admission speed

4.4565

4

0.70416

3.7477

6

0.88972

Online payment system fluency

4.4384

5

0.68104

3.9610

2

0.82596

Scenic traffic convenience

4.4384

6

0.68983

3.5826

18

0.95214

Project open time rationality

4.4294

7

0.63434

3.5616

20

0.94739

New technology project experience

4.4204

8

1.72608

3.8138

3

0.87202

Scenic network coverage

4.3814

9

0.81137

3.6667

10

0.96630

Novelty of new technology projects

4.3363

10

0.69493

3.7387

7

0.82190

Tourism information is released in a timely and effective manner

4.2973

11

0.78304

3.5916

17

0.87202

New technology projects can be interactive

4.2883

12

0.74511

3.6096

14

0.86646

Mobile client to obtain information about the scenic spot

4.2733

13

0.76861

3.6066

15

0.92402

Humanization of vehicle parking, etc.

4.2703

14

0.74784

3.5255

21

0.89009

Scenic online consultation complaint suggestion system

4.2162

15

0.75337

3.6006

16

0.80637

Number of scenic spots

4.2072

16

0.74588

3.6607

11

0.85844

Overall evaluation after the tour

4.0871

17

0.84396

3.6877

9

0.87385

Scenic APP use features and practical convenience

4.0601

18

0.82286

3.5676

19

0.86729

Website WeChat scenic area display and other scenic spots

4.0420

19

0.80923

3.6547

12

0.82740

Smartphone and software recommendation information richness

4.0390

20

0.88918

3.6456

13

0.85056

Short message intelligence provides travel information

3.9820

21

0.93443

3.5225

22

0.87309

Recommend this park to others

3.9580

22

0.79420

3.6997

8

0.90176

Total mean

4.2858

3.6826