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| 1 | 2 | 3 | 4 | 5 | 6 | 7 |
| CP1: The social Q & A community has a high prestige. |
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| CP2: The social Q & A community is one of the best quiz communities. |
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| CP3: The social Q & A community is an excellent, high-quality Q & A community. |
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| EC1: I used the social Q & A community to experience better than I expected. |
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| EC2: The social Q & A community provides a better level of service than I expected. |
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| EC3: As a whole, my expectations for the social Q & A community have basically been achieved. |
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| When using a social Q & A community, the interaction with other members is... |
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| SP1: interpersonal. |
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| SP2: warm. |
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| SP3: close. |
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| SP4: humanized. |
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| SP5: rich in emotion. |
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| FL1: I’m very familiar with the social Q & A community. |
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| FL2: I’m very familiar with the process of asking the social Q & A community to search for knowledge. |
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| FL3: I’m very familiar with how to get knowledge in the social Q & A community. |
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