Satisfaction classification

Statistics

Asymp. Sig. (2 tailed)

Dissatisfied

No difference

Satisfied

Group

Before intervention

Count

53

406

489

Z = −16.072

p = 0.000

% within Group

5.6%

42.8%

51.6%

After intervention

Count

12

121

815

% within Group

1.2%

12.8%

86.0%