Items

Components

Communalities

OI

D

IR

49

I assist new employees settle on the job

.618

.768

52

I dress and comport myself in ways that positively reflect my organization

.630

.736

53

I do my best to reduce wastage of company’s resources

.493

.731

54

I act on behalf of my organization in relating with clients

.672

.774

57

I regard organization’s special dates and events

.573

.825

59

I speak positively about my organization whenever I have the opportunity

.527

.677

44

I believe that when there is so much to accomplish then work must continue

.442

.768

42

I consider every challenge on my job as a torment from my supervisor

.577

.755

13

I feel a sense of fulfilment when our clients/customers are happy with our services/products

.391

.683

38

I grudgingly execute tedious assignments

.706

.663

39

I give up my lunch break to meet a deadline

.595

.678

34

I put in extra hours at work

.555

.815

35

I take on extra assignments without protests

.451

.834

1

I volunteer to work on assignments during my free time

.391

.735

2

I go the extra mile in my effort to satisfy my clients

.441

.815

3

I do nothing short of my best in my work assignments

.430

.591

5

I assist clients even when it is past working hours

.426

.578

40

I comply with unfavourable organizational policies and procedures

.525

.601

25

I help co-workers with logistics during official events or presentations

.424

.769

27

I warn co-workers of any challenge they are likely to face in the line of duty

.386

.719

33

I refuse to stand in for co-workers when they leave their duty posts

.490

.744

14

I render financial assistance to my co-workers

.373

.620

15

I adjust my work schedule to favour my co-workers

.609

.769

16

I counsel co-workers on personal matters

.549

.636

18

I help my co-worker(s) pick their children from school

.578

.743

19

I give gifts to co-workers on their special days

.369

.738

20

I buy lunch for co-workers

.563

.580

22

I lend my car and other personal properties to co-workers

.636

.693

23

I honour party invitations from co-workers even when it is convenient

.504

.747

24

I buy “aso ebi” from co-workers during special occasions

.369

.718