Accountability | High |
High Quality Human Resource Management & Capacity Building | Yes |
Technology & Innovation | Many applications are in place |
Research & Development | Limited |
Service Quality | High |
Call Services | Hailing - Booking and Taxi Ranks |
Operational Efficiency | High |
Financial Efficiency & Cost Control | High |
Staff Productivity | High |
Asset Utilization | High |
Safety Concerns | Low |
Environmental Considerations | Tendency to encourage environment friendly fleet such as Hybrid Taxis |