S/N

STATEMENTS

Strongly Agree

Agreed

Undecided

Disagree

Strongly

disagree

1

Cards and PIN should be produced on confirmed customers’ requests

2

Telecommunication companies should enforce SIM security through passwords

3

Setting of unachievable targets to staff should cease.

4

DMBs should discontinue the use of contract staff

5

Due background check should be conducted on every employee before recruitment

6

Staff caught should not only be dismissed but also prosecuted.

7

Sharing of fraud investigation reports with regulatory agencies and all stakeholders.