Independent variables

*X²

**DF

***T-V

****P-Value

result

Top Manager’s Commitment

159.272

25

37.65

0.000

supported

Customer Focusing

209.839

17

27.58

0.000

supported

Continuous Improvement

158.778

17

37.58

0.000

supported

Training

138.115

24

36.41

0.000

supported

Strategic Planning of the Quality,

145.624

21

32.67

0.000

supported