S

Dimensions

Mean

*SD

%

level

Rank

1

Top Manager’s Commitment

4.02

0.66

80.46%

High

3

2

Customer Focusing

4.08

0.64

81.55%

High

2

3

Continuous Improvement

4.12

0.60

82.32%

High

1

4

Training

3.58

0.74

71.51%

High

6

5

Strategic Panning of the Quality

3.74

0.66

74.76%

High

4

6

Health Services Quality Improvement

3.71

0.68

74.25%

High

5