Axis’s | Demography | The Commitment of top leaderships | Concentrated on the customers | Continuous improvement | Training | Strategic planning of the quality | Quality improvement | ||||||
Means | P-Value | Means | P-Value | Means | P-Value | Means | P-Value | Means | P-Value | Means | P-Value | ||
Gender | Male | 4.07 | 0.085 | 4.07 | 0.688 | 4.13 | 0.297 | 3.57 | 0.867 | 3.74 | 0.989 | 3.76 | 0.088 |
Female | 3.93 | 4.10 | 4.09 | 3.59 | 3.74 | 3.61 | |||||||
Age in Years | <30 | 4.08 | 0.006 | 4.10 | 0.089 | 4.15 | 0.066 | 3.62 | 0.014 | 3.91 | 0.140 | 3.82 | 0.023 |
30 - <35 | 4.10 | 4.15 | 4.16 | 3.63 | 3.76 | 3.68 | |||||||
35 - <40 | 3.81 | 3.94 | 4.03 | 3.61 | 3.70 | 3.64 | |||||||
40 - <45 | 3.87 | 3.88 | 3.95 | 3.18 | 3.49 | 3.36 | |||||||
45 - <50 | 3.62 | 3.83 | 3.82 | 3.24 | 3.48 | 3.56 | |||||||
>50 | 4.36 | 4.33 | 4.40 | 3.95 | 3.90 | 4.04 | |||||||
Qualification | diploma | 4.11 | 0.018 | 4.21 | 0.052 | 4.20 | 0.012 | 3.61 | 0.064 | 3.71 | 0.825 | 3.72 | 0.059 |
BA | 3.95 | 3.99 | 4.02 | 3.57 | 3.75 | 3.70 | |||||||
High Diploma | 4.04 | 4.07 | 4.18 | 3.63 | 3.52 | 3.79 | |||||||
Master | 4.20 | 3.98 | 4.05 | 3.35 | 3.71 | 3.43 | |||||||
PhD | 3.16 | 3.53 | 3.37 | 2.68 | 3.36 | 2.94 | |||||||
Profession | Physician | 3.54 | 0.000 | 3.66 | 0.000 | 3.63 | 0.000 | 3.30 | 0.001 | 3.62 | 0.000 | 3.32 | 0.000 |
Nurse | 3.95 | 4.14 | 4.11 | 3.46 | 4.07 | 3.67 | |||||||
Technician | 4.32 | 4.10 | 4.32 | 3.85 | 3.38 | 4.07 | |||||||
Pharmacist | 3.88 | 3.73 | 4.03 | 3.48 | 3.94 | 3.32 | |||||||
Other health professions | 4.21 | 4.25 | 4.27 | 3.73 | 3.42 | 3.81 | |||||||
Job | Department Manager | 4.19 | 0.127 | 3.98 | 0.134 | 4.05 | 0.275 | 3.37 | 0.067 | 3.53 | 0.086 | 3.43 | 0.066 |
Deputy Department Manager | 3.84 | 4.02 | 4.16 | 3.74 | 3.54 | 3.59 | |||||||
Head of Section | 4.16 | 4.26 | 4.26 | 3.77 | 3.91 | 3.89 | |||||||
Deputy Head of section | 3.80 | 3.90 | 3.97 | 3.08 | 3.57 | 3.61 | |||||||
Other Jobs | 3.99 | 4.05 | 4.09 | 3.58 | 3.74 | 3.71 | |||||||
Experience (Years) | <5 | 4.01 | 0.724 | 4.10 | 0.797 | 4.13 | 0.605 | 3.67 | 0.087 | 3.80 | 0.438 | 3.81 | 0.055 |
05 - <10 | 4.07 | 4.10 | 4.17 | 3.55 | 3.69 | 3.74 | |||||||
10 - <15 | 3.93 | 4.00 | 4.00 | 3.33 | 3.68 | 3.51 | |||||||
>15 | 4.06 | 4.02 | 4.09 | 3.48 | 3.64 | 3.47 |