Axis’s

Demography

The Commitment of top leaderships

Concentrated on the customers

Continuous improvement

Training

Strategic planning of the quality

Quality improvement

Means

P-Value

Means

P-Value

Means

P-Value

Means

P-Value

Means

P-Value

Means

P-Value

Gender

Male

4.07

0.085

4.07

0.688

4.13

0.297

3.57

0.867

3.74

0.989

3.76

0.088

Female

3.93

4.10

4.09

3.59

3.74

3.61

Age in Years

<30

4.08

0.006

4.10

0.089

4.15

0.066

3.62

0.014

3.91

0.140

3.82

0.023

30 - <35

4.10

4.15

4.16

3.63

3.76

3.68

35 - <40

3.81

3.94

4.03

3.61

3.70

3.64

40 - <45

3.87

3.88

3.95

3.18

3.49

3.36

45 - <50

3.62

3.83

3.82

3.24

3.48

3.56

>50

4.36

4.33

4.40

3.95

3.90

4.04

Qualification

diploma

4.11

0.018

4.21

0.052

4.20

0.012

3.61

0.064

3.71

0.825

3.72

0.059

BA

3.95

3.99

4.02

3.57

3.75

3.70

High Diploma

4.04

4.07

4.18

3.63

3.52

3.79

Master

4.20

3.98

4.05

3.35

3.71

3.43

PhD

3.16

3.53

3.37

2.68

3.36

2.94

Profession

Physician

3.54

0.000

3.66

0.000

3.63

0.000

3.30

0.001

3.62

0.000

3.32

0.000

Nurse

3.95

4.14

4.11

3.46

4.07

3.67

Technician

4.32

4.10

4.32

3.85

3.38

4.07

Pharmacist

3.88

3.73

4.03

3.48

3.94

3.32

Other health professions

4.21

4.25

4.27

3.73

3.42

3.81

Job

Department Manager

4.19

0.127

3.98

0.134

4.05

0.275

3.37

0.067

3.53

0.086

3.43

0.066

Deputy Department Manager

3.84

4.02

4.16

3.74

3.54

3.59

Head of Section

4.16

4.26

4.26

3.77

3.91

3.89

Deputy Head of section

3.80

3.90

3.97

3.08

3.57

3.61

Other Jobs

3.99

4.05

4.09

3.58

3.74

3.71

Experience (Years)

<5

4.01

0.724

4.10

0.797

4.13

0.605

3.67

0.087

3.80

0.438

3.81

0.055

05 - <10

4.07

4.10

4.17

3.55

3.69

3.74

10 - <15

3.93

4.00

4.00

3.33

3.68

3.51

>15

4.06

4.02

4.09

3.48

3.64

3.47