Category | Description | Positive experience | Negative experience |
Accompaniment | Experiencing support during the change process and feeling to be “in good hands”. | · Supporting top management. · Support of employees by managers. · Fostering new skills. | · Feeling ignored. · Resignation. · Lack of team motivation. · Effort to motivate others. |
Communitas | Communitas has been a concept that implies a sense of equality, mutual respect, and shared humanity among all people regardless of their social status or power. | · Believe in the team. · Trust and support. · Belonging/Solidarity. · Proactivity. · Feeling of connectedness. | · Lack of belonging and inclusion. · Lack of solidarity. |
Sense of security | The environment in which the Change took place was safe and pleasant for me. | · Stronger sense of security/well-being. · Communication and collaboration based on shared values. · Support from family. | · Feeling insecure. · Fear. · Stress. · Loneliness and optimism. · Self-discipline (putting one’s own needs “on the back burner”). |
Rituals and ritualizations | Rituals and ritualizations generate meaning and significance, because they are a practical interpretation of the social in performances. | · Group activities. · Individual activities. | · “No, it was simply decided without us”. · Not at all (17 mentions). |