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| Case A | Case B | Case C | Case D |
| Type of DT and experience with DT technologies | Cultural/organizational Mobile computing, cloud computing, social networks, big data | Business model(s) AI, mobile computing, cloud computing | Business process(es) Mobile computing, BPM, robotic process automation | Cultural/organizational AI, mobile computing, cloud computing, social networks, big data, IoT |
| Key PMO roles | Implementing digital agility Knowledge management | Implementing DT strategy Change management Contributing to DT strategy definition | Implementing DT strategy Implementing digital agility Knowledge management | Agile transformation of the company |
| Fundamental PMO staff knowledge and skills | Strategic and operational planning PM standards and methodologies Communication and motivational skills | Strategic and operational planning PM standards and methodologies Communication and motivational skills Leadership Knowledge about the business domain | Strategic and operational planning PM standards and methodologies Knowledge of digital technologies Communication and motivational skills Leadership | PM standards and methodologies Communication and motivational skills |
| Project mgmt. approach | Traditional Hybrid | Hybrid | Hybrid Agile | Hybrid |
| Main obstacles in DT strategy implementation | Lack of leadership Resistance to change Staff shortage | Lack of leadership Resistance to change Regulatory demands | Lack of leadership Resistance to change | Staff shortage |
| Performance assessment in DT projects vs. “regular”/ “traditional” projects | No significant change | No significant change | Somewhat more successful | No significant change |
| Innovations in PMO’s work due to DT | Introduction of an agile/hybrid approach Improving control and coordination between project managers and projects | Agile PM | Agile PM and agile org. forms/structures Innovation PM Digital strategy implementation Use of digital technologies in organizational transformation Management support on strategic DT projects | Agile PM |
| DT caused PMO to be more “digital.” | Neither agree nor disagree. | Agree to some extent | Agree to a large extent | Agree to some extent |
| DT caused PMO to be more “digital.” | Neither agree nor disagree. | Agree to some extent | Agree to a large extent | Agree to some extent |