Criteria

Definition

C1

Cost

Coordination with sector cost, Transportation pollutant

C2

Quality

Process improvement, Quality management, Quality assurance, Reject rate

C3

Operational

delivery

Lead time, Order fulfil rate, Order frequency

C4

Service level

Responsiveness, Willingness, Stock management

C5

Environmental friendly

Eco design, Restriction of hazardous materials, ISO 14,000, Environmental policies, Staff environmental training, Use of environmental-friendly materials, Environmental management system, Carbon emission

C6

Social responsibility

Respect for the policy, The right of stakeholders and employees, Information disclosure

C7

Technical knowledge

Management system and related competencies, staff technical training

C8

Reputation

Green image, positive and effective partnership with other green suppliers, customer reviews and satisfaction

C9

Creativity

creative destruction, new products, degree of innovativeness of R & D green products, applying risk management solutions

C10

Flexibility

Adapt to uncertainties, adopt to customers’ demand