Criteria

Definition

C₁

Cost

Coordination with sector cost, Transportation pollutant

C₂

Quality

Process improvement, Quality management, Quality assurance, Reject rate

C₃

Operational

delivery

Lead time, Order fulfil rate, Order frequency

C₄

Service level

Responsiveness, Willingness, Stock management

C₅

Environmental friendly

Eco design, Restriction of hazardous materials, ISO 14,000, Environmental policies, Staff environmental training, Use of environmental-friendly materials, Environmental management system, Carbon emission

C₆

Social responsibility

Respect for the policy, The right of stakeholders and employees, Information disclosure

C₇

Technical knowledge

Management system and related competencies, staff technical training

C₈

Reputation

Green image, positive and effective partnership with other green suppliers, customer reviews and satisfaction

C₉

Creativity

creative destruction, new products, degree of innovativeness of R & D green products, applying risk management solutions

C₁₀

Flexibility

Adapt to uncertainties, adopt to customers’ demand