Q: Due to patient’s disease and treatment, have you ever needed some support (e.g., advice, information and services from professionals and patients under similar circumstances) during the past month regarding the following items?
	Items	Factor 1	Factor 2	Factor 3
		Medical condition and Cure	Daily life and Social Support	Intimacy and Employment
1	Insufficient information regarding how to take care of patient from now on	0.938	−0.007	−0.034
2	Insufficient information about the methods, contents, and results of medical examinations for patient	0.935	0.009	−0.044
3	Insufficient information regarding patient’s current and prospective medical conditions	0.933	−0.021	−0.002
4	Insufficient explanation from medical staff regarding treatment plans and policies	0.909	−0.055	0.072
5	Insufficient information about patient’s various treatment plan	0.890	0.030	−0.021
6	Insufficient information regarding how to cope with patient’s treatment side effects and disease symptoms	0.865	0.028	0.011
7	Insufficient explanation concerning the benefits and side effects of treatments from medical staff before you decide to have them	0.858	0.107	−0.059
8	Insufficient information regarding patient’s appropriate nutrition and diet	0.856	0.016	0.031
9	Insufficient information regarding how to obtain informations about patient’s disease and treatment	0.844	0.087	−0.024
10	Choosing which hospital (or doctor) patient should visit to receive medical treatment and examination	0.823	0.093	−0.037
11	Insufficient information concerning how to cope with patient’s anxiety and depressive mood	0.773	0.159	−0.025
12	Patient’s difficulties in openly communicating with his/her doctor	0.758	0.108	0.057
13	Poor communication among health care staff to coordinate patient’s medical treatment and care(e.g., doctor in charge, other doctor, family doctor, and nurse)	0.746	−0.008	0.165
14	Insufficient information regarding patient’s palliative medicine and care that decrease distress, such as pain	0.745	0.039	0.122
15	Not being assured that patient’s current hospital (or patient’s home doctor) would provide advice to him/her when patient have sudden physical problems at home	0.745	0.124	−0.013
16	Having patient’s physical problems doesn’t treated immediately by medical staff (e.g., doctor, nurse)	0.714	0.105	0.076
17	Little sympathy and support concerning patient’s psychological issues from medical staff	0.708	−0.013	0.189
18	Consulting with another specialist besides patient’s doctor about his/her disease and treatment	0.650	0.233	−0.080
19	Having no particular clinic and doctor patient or family can consult with when patient and family need to	0.649	0.239	−0.018
20	Insufficient information regarding patients’ complementary and alternative medicine (e.g., health foods, hot spring, and qigong)	0.628	0.121	0.117
21	Having access to professional psychological counseling whenever patient and you need it	0.507	0.317	0.015
22	Getting to, entering, leaving, or changing a patient’s hospital	0.473	0.292	0.061
23	Imposing a patient’s burden on his/her family	−0.073	0.902	0.059
24	Difficulties in patient’s dealing with anxiety and worry among his/her family members	0.099	0.859	−0.035