Leadership Clusters

Related Competencies

1) Sets clear direction

1) Facilitates strategic options to deal with change

2) Demonstrates competency/and capability

3) Ensures accountability for performance

2) Creates shared vision

1) Builds internal cooperation

2) Ensures Policy adherence

3) Understands internal/external environment

3) Assesses client needs

1) Pursues quality ? centered improvement

2) Sets performance standards

3) Pursues alternative service delivery

4) Promotes continuous innovation

1) Understands core business

2) Manages finances and resources

3) Responds creatively to needs and gaps

5) Builds effective teams

1) Provides effectives coaching to others

2) Manages collaborative relations

3) Clarifies roles and expectations

6) Demonstrates personal mastery

1) Recognizes effect of personal emotions

2) Builds integrity and trust

3) Demonstrates consistent behavior

7) Communicates ideas clearly

1) Listens actively to others

2) PClarifies thoughts to be understood

3) Provides and accepts constructive feedback

8) Encourage others’ ability

1) Delegates responsibilities effectively

2) Influences and inspire others

3) Recognizes the work of others