Criteria of level | Rating of level | Vote against each level |
Highly Satisfied (K) | 5 | 0 |
Satisfied (L) | 4 | 37 |
Satisfied but need to improve (M) | 3 | 14 |
Dissatisfied (N) | 2 | 9 |
Highly dissatisfied (O) | 1 | 0 |