		TNJSS
		Total score	F1	F2	F3	F4	F5
		Total score	Lack of triage ability	Busy triage work	Patients without understanding of explanation	Complaints from patients waiting for treatment	Lack of support to improve triage ability
SRS－18	Total score	0.41**	0.38**	0.28**	0.20**	0.23**	0.18**
	F1 Depression-anxiety	0.39**	0.38**	0.23**	0.23**	0.23**	0.17**
	F2 Displeasure-anger	0.34**	0.25**	0.27**	0.20**	0.25**	0.12*
	F3 Apathy	0.42**	0.45**	0.26**	0.13*	0.14**	0.22**