| Factor | Minimum | Maximum | Mean (SD) |
| Factor 1―Information Sharing | 1.00 | 5.00 | 4.36 (0.67) |
| Factor 2 ―Anticipatory Guidance | 1.00 | 5.00 | 4.05 (0.56) |
| Factor 3―Sufficient Time | 1.00 | 4.40 | 3.83 (0.44) |
| Factor 4―Approachability | 1.00 | 5.00 | 4.37 (0.68) |
| Factor 5―Availability | 1.00 | 5.00 | 3.48 (0.81) |
| Factor 6―Support and Respect | 1.00 | 5.00 | 4.37 (0.61) |