| Item | Mean ± SD |
| Facility Convenience |
|
| Cleanness of the ward | 4.27 ± 0.78 |
| Comfort/convenience of the ward | 4.17 ± 0.79 |
| Mean | 4.21 ± 0.57 |
| Technical Aspect of Care |
|
| Availability of drugs | 4.30 ± 0.72 |
| Availability of necessary equipment | 4.30 ± 0.68 |
| Adequacy of doctors and nurses | 4.15 ± 0.73 |
| Adequacy of other staff | 4.40 ± 0.77 |
| Mean | 4.29 ± 0.57 |