Item | Mean ± SD |
Availability of appropriate equipment | 4.72 ± 0.58 |
Availability of skilled personnel | 4.65 ± 0.64 |
Availability of prescription drugs in the hospital | 4.71 ± 0.61 |
Friendliness of hospital staff | 4.67 ± 0.63 |
Communication about Medicare | 4.56 ± 0.64 |
Conducive hospital environment | 4.60 ± 0.83 |
Mean | 4.65 ± 0.48 |