| Product | English only | Arabic/English | Gap |
Issue symptom | Smartphone | 32/91 | 39/91 | 7 |
TV | 12/21 | 14/21 | 2 | |
Refrigerator | 8/15 | 14/15 | 6 | |
Washing machine | 7/13 | 12/13 | 5 | |
Issue product | Smartphone | 44/91 | 48/91 | 4 |
TV | 14/21 | 15/21 | 1 | |
Refrigerator | 8/15 | 8/15 | - | |
Washing machine | 9/13 | 10/13 | 1 | |
Repair method | Smartphone | 24/91 | 48/91 | 24 |
TV | 7/21 | 20/21 | 13 | |
Refrigerator | 8/15 | 11/15 | 3 | |
Washing machine | 6/13 | 13/13 | 7 |