| Product | Spoken language | Sign language | Gap |
Issue recognition | Smartphone | 88/91 | 44/91 | 44 |
TV | 20/21 | 11/21 | 9 | |
Refrigerator | 14/15 | 9/15 | 5 | |
Washing machine | 12/13 | 8/13 | 4 | |
Issue Replay | Smartphone | 65/91 | 32/91 | 33 |
TV | 18/21 | 9/21 | 9 | |
Refrigerator | 14/15 | 8/15 | 6 | |
Washing machine | 10/13 | 5/13 | 5 | |
Self-diagnostics | Smartphone | 47/91 | 18/91 | 29 |
TV | 18/21 | 4/21 | 14 | |
Refrigerator | 11/15 | 6/15 | 5 | |
Washing machine | 10/13 | 7/13 | 3 |