Product

Spoken language

Sign

language

Gap

Issue recognition

Smartphone

88/91

44/91

44

TV

20/21

11/21

9

Refrigerator

14/15

9/15

5

Washing machine

12/13

8/13

4

Issue Replay

Smartphone

65/91

32/91

33

TV

18/21

9/21

9

Refrigerator

14/15

8/15

6

Washing machine

10/13

5/13

5

Self-diagnostics

Smartphone

47/91

18/91

29

TV

18/21

4/21

14

Refrigerator

11/15

6/15

5

Washing machine

10/13

7/13

3