Different Uses of Online Banking Services (n = 287)

Uses of Online Banking

Never

Rarely

Sometimes

Often

Always

%

%

%

%

%

View Only

3

7.5

39

28.5

22

Balance Enquiry

3

10

23.5

35

28.5

Foreign Exchange Rates Updates

22

23

20

18.5

16.5

Interest Rates Updates

26

29

19

14.5

11.5

Monthly Statement by Mail

21.5

13

21

13

31.5

Money Transfer

25

33

22.5

14.5

5

Bill Payments

12.5

37

24

5.5

21

Requesting Standing Instructions

30

23

24

13

10

Receiving Alerts

7

3.5

21

20.5

48