Key TQM practices | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 |
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Total occurrences | 5 | 7 | 15 | 6 | 4 | 5 | 3 | 7 | 5 | 4 | 5 | 9 | 3 | 2 | 2 | 8 |