Independent variables

Dependent variables

Advisor will play an active role

Branch Office will play an active role satisfaction

Mean SD

F-Value Significance Partial η²

Mean SD

F-Value Significance Partial η²

Bank Experts n = 43 reduced randomly driven to:

Cooperative Bank Group n = 20

3.35 0.67082

0.356 0.554 0.009

2.650 0.87509

1.759 0.192 0.041

Savings Bank Group n = 20

3.55 0.68633

3.050 0.82558