Dimension

Strongly Disagree

Disagree

Undecided

Agree

Strongly Agree

Mean

SD

Trust

6

12

35

38

34

3.66

1.122

Knowledge

6

16

41

36

26

3.48

1.104

Control

8

18

36

26

37

3.53

1.235

Enthusiasm

7

12

25

30

51

3.85

1.219