| Statements | SA (%) | A (%) | UD (%) | D (%) | SD (%) |
| I have access to smartphones that are compatible with different online applications for e-commerce | 261 (58) | 152 (33.8) | 20 (4.4) | 13 (2.9) | 4 (.9) |
| The cost of delivering is too high and hindered my ecommerce patronage. | 103 (22.9) | 211 (46.9) | ------- | 120 (26.7) | 16 (3.6) |
| Accessibility to internet facilities hindered me from purchasing goods online | 41 (9.1) | 106 (23.6) | 28 (6.2) | 186 (41.3) | 89 (19.8) |
| My IT skills and experience enhanced me to patronize the internet | 124 (27.6) | 233 (51.8) | 32 (7.1) | 46 (10.2) | 15 (3.3) |
| Loss of goods or damage hindered me from online goods patronage | 88 (19.6) | 156 (34.7) | 37 (8.2) | 142 (31.6) | 27 (6.0) |
| Whenever I access e-commerce I encounter internet connectivity problem | 25 (5.6) | 92 (20.4) | 44 (9.8) | 243 (54.0) | 46 (10.2) |
| Terms and conditions of social media platform, exchange rate, government policies and regulations are factors determining e-commerce patronage | 129 (28.7) | 221 (49.1) | 30 (6.7) | 53 (11.8) | 17 (3.8) |