Indicators

Mean

Interpretation

1) Dealer offers easy installment plan.

4.33

Somewhat Satisfied

2) Dealer offers low down payment.

4.00

Somewhat Satisfied

3) Dealer offers low interest rate on installment.

3.73

Somewhat Satisfied

4) Dealer offers full payment discount, restructuring and change term.

4.25

Somewhat Satisfied

5) Dealer offers free registration and third-party insurance.

4.33

Somewhat Satisfied

6) Dealer has clear credit and collection policies imposed to the applicants.

4.53

Very Satisfied

7) Personnel strictly follow the company policies in granting credit and collecting payments.

4.35

Somewhat Satisfied

8) Dealer offers rebates and discounts to the products and services.

4.65

Very Satisfied

9) Dealer offers installment prices for motorcycle products.

4.45

Somewhat Satisfied

Overall

4.29

Somewhat Satisfied