Indicators

Mean

Interpretation

1) Dealer offers easy installment plan for motorcycle products.

4.63

Very Highly Practiced

2) Dealer offers low down payment.

4.13

Highly Practiced

3) Dealer offers low interest rate on installment than the competitors.

3.88

Highly Practiced

4) Dealer offers rebates, full payment discount, restructuring, and change of financing term.

4.63

Very Highly Practiced

5) Dealer has clear credit and collection policies imposed to the applicants.

4.75

Very Highly Practiced

6) Credit and collection personnel strictly follow the company policies in granting credit and collecting payments.

4.38

Highly Practiced

7) Dealer gives incentives to credit appraisers and collectors.

3.75

Highly Practiced

8) Dealer sends credit and collection personnel to trainings and seminars.

4.75

Very Highly Practiced

Overall

4.36

Highly Practiced