| Do you think having a local contact centre would mitigate the challenges currently experienced with the out sourced call centre? | Frequency | Percent | Valid Percent | Cumulative Percent | |
| Valid | Yes | 93 | 74.4 | 74.4 | 74.4 | 
| No | 15 | 12 | 12 | 86.4 | |
| No response | 17 | 13.6 | 13.6 | 100 | |
| Total | 125 | 100 | 100 | ||