Customer Loyalty

Mean

SD

Interpretation

1) I intend to make more visits to this fast-food restaurant in the coming days.

4.32

0.71

SA

2) I will recommend this fast-food restaurant to others.

4.40

0.68

SA

3) I will encourage my friends and relatives to visit this fast-food restaurant.

4.37

0.69

SA

4) I will post positive feedback about my experience in this fast-food restaurant on my social media accounts.

4.16

1.07

A

5) I believe that fast-food restaurant deserves my loyalty.

4.45

0.65

SA

Overall Mean

4.34

0.76

SA