Customer Satisfaction

Mean

SD

Interpretation

1) I am satisfied with the price of the food.

4.44

0.65

SA

2) I am satisfied with the inquiry service provided by the employees.

4.30

0.71

SA

3) It is a good avenue for learning new things about history and culture.

4.32

0.71

SA

4) It offers authentic, historical meaning and value to the place.

4.32

0.71

SA

5) It is an enjoyable medium for historical information and learning of the past.

4.33

0.71

SA

6) Accessibility of the fast-food restaurant

4.61

0.64

SA

7) Inquiry service provided by the employees

4.50

0.66

SA

8) Food quality (e.g., fresh, prepared well, served hot, value for the price)

4.48

0.66

SA

9) Professionalism projected by the employees

4.56

0.67

SA

10) Delivery of the product

4.54

0.68

SA

Overall Mean

4.34

0.68

SA