Action Description | Priority | Responsible Department | Start Date | Due Date | Required Recourses | Potential Blockers |
Customer services Phone number | 1 | Customer Services/HR | 1/7/2022 | 1/10/2022 | Financial/Human | Financial/Lak of training |
Build a database for suppliers in SA. | 1 | IT/operation | 1/6/2022 | 1/7/2022 | Financial/IT | Technical |
Set a strategy for payment for B2B customers | 1 | Accounting/ Marketing | 1/6/2022 | 1/7/2022 | Human | Higher management agreement |
Set a strategy for table occupation in peak time | 1 | Marketing/ Operation | 1/6/2022 | 1/7/2022 | Human | Customer’s behaviour |
Renew the menu | 1 | Production/ Marketing | 1/7/2022 | 1/12/2022 | Financial/Human | Raw materials availability/ Customer’s reaction |
SMS system to manage waiting time | 1 | IT/Customer Services | 1/7/2022 | 1/12/2022 | Financial/IT | Technical |
Reservation application | 2 | IT/Customer Services | 1/12/2022 | 1/17/2022 | Financial/IT | Technical |
Marketing training for workers | 2 | Marketing/HR | 1/8/2022 | 1/9/2022 | Financial/Human | Financial/ Human |
Put a plan for career development for employees | 2 | HR/Financial | 1/7/2022 | 1/10/2022 | Human/Financial/ Organizational | Financial/Qualification |
B2B customers application | 2 | IT/Operation | 1/9/2022 | 1/3/2022 | Financial/IT | Technical |
Hiring part time employees at peak time or at seasons. | 3 | HR | 1/7/2022 | 1/9/2022 | Financial/Human | Financial/ Government regulations/ Lack of commitment |
Market research on customer motivation to change | 3 | Marketing | 1/7/2022 | 1/8/2022 | Human/Financial | Customer response |
Create seasonal dishes | 3 | Production/ Marketing | 1/6/2022 | 1/7/2022 | Financial/Human | Raw materials availability/Customer’s satisfaction |