| Correlations | |||
|
| Customer satisfaction | Responsiveness | |
| Customer satisfaction | Pearson Correlation | 1 | 0.669** |
| Sig. (2-tailed) |
| 0.000 | |
| N | 120 | 120 | |
| Responsiveness | Pearson Correlation | 0.669** | 1 |
| Sig. (2-tailed) | 0.000 |
| |
| N | 120 | 120 | |