| Transportation Management | SD (%) | D (%) | N (%) | A (%) | SA (%) | Mean | Decision |
| Third Party Transportation contracting is enhanced | 0.0 | 9.6 | 11.5 | 49.6 | 29.2 | 3.984 | Agreed |
| On-time and In-full deliveries have improved | 1.9 | 7.7 | 9.6 | 47.3 | 33.5 | 4.0269 | Agreed |
| Stock shortage and road accidents have reduced | 0.0 | 17.3 | 21.2 | 27.3 | 34.2 | 3.785 | Agreed |
| Vehicle scheduling and availability has improved | 0.0 | 7.7 | 7.7 | 51.2 | 33.5 | 4.103 | Agreed |
| Customer service index has improved | 0.0 | 5.8 | 13.5 | 45.0 | 35.8 | 4.107 | Agreed |
| Storage Management | SD (%) | D (%) | N (%) | A (%) | SA (%) | Mean | Decision |
| Less damage to materials/stock due to proper storage | 0.0 | 10.0 | 19.2 | 32.7 | 38.1 | 3.988 | Agreed |
| Good housekeeping practices have been achieved | 0.0 | 7.7 | 9.6 | 39.2 | 43.5 | 4.184 | Agreed |
| Warehouse Business loss has reduced | 0.0 | 9.6 | 11.9 | 43.1 | 35.4 | 4.0423 | Agreed |
| Total warehouse Cost has reduced | 1.9 | 3.8 | 17.7 | 49.2 | 27.3 | 3.961 | Agreed |
| Good storage management reduced wastages | 0.0 | 3.8 | 1.9 | 48.5 | 45.8 | 4.361 | SA |
| Facility/Asset Management | SD (%) | D (%) | N (%) | A (%) | SA (%) | Mean | Decision |
| Proper equipment handling enhanced its lifespan | 0.0 | 3.8 | 3.8 | 46.9 | 45.4 | 4.338 | SA |
| Easy monitoring of stock movement | 0.0 | 1.9 | 5.8 | 46.5 | 45.8 | 4.361 | SA |
| Availability of Material Handling equipment reduced in-depot/in-plant congestions | 0.0 | 3.8 | 7.7 | 45.4 | 43.1 | 4.276 | SA |
| Good facility management enhanced good service delivery | 0.0 | 1.9 | 1.9 | 44.6 | 51.5 | 4.457 | SA |
| Proper management of equipment improved production | 0.0 | 1.9 | 1.9 | 40.8 | 55.4 | 4.496 | SA |
| Grand Mean | 4.08 |
| |||||