Types of comment

Frequency (n) and percentage (%)

Mean

s.d

Never

Occasionally

Often

Always

General comments

28

(31.1%)

30

(33.3%)

28

(31.1%)

4

(4.4%)

2.09

0.89

Detailed comments

16

(17.8%)

37

(41.1%)

33 (36.7%)

4

(4.4%)

2.28

0.81

Positive comments

27

(30.0%)

31

(34.4%)

28

(31.1%)

4

(4.4%)

2.10

0.89

Negative comments

4

(4.4%)

16

(17.8%)

32

(35.6%)

38

(42.2%)

3.16

0.87

Direct feedback

20 (22.2%)

34

(37.8%)

29 (32.2%)

7

(7.8%)

2.26

0.89

Indirect feedback

5

(5.5%)

10

(11.1%)

31 (34.4%)

44 (48.9%)

3.26

0.91

End feedback

33 (36.7%)

26

(28.9%)

26

(28.9%)

5

(5.6%)

2.03

0.94

Margin feedback

13

(14.4%)

30

(33.3%)

27

(30.0%)

20

(22.2%)

2.60

0.99