Types of comment | Frequency (n) and percentage (%) | Mean | s.d | |||
| Never | Occasionally | Often | Always |
|
|
General comments | 28 (31.1%) | 30 (33.3%) | 28 (31.1%) | 4 (4.4%) | 2.09 | 0.89 |
Detailed comments | 16 (17.8%) | 37 (41.1%) | 33 (36.7%) | 4 (4.4%) | 2.28 | 0.81 |
Positive comments | 27 (30.0%) | 31 (34.4%) | 28 (31.1%) | 4 (4.4%) | 2.10 | 0.89 |
Negative comments | 4 (4.4%) | 16 (17.8%) | 32 (35.6%) | 38 (42.2%) | 3.16 | 0.87 |
Direct feedback | 20 (22.2%) | 34 (37.8%) | 29 (32.2%) | 7 (7.8%) | 2.26 | 0.89 |
Indirect feedback | 5 (5.5%) | 10 (11.1%) | 31 (34.4%) | 44 (48.9%) | 3.26 | 0.91 |
End feedback | 33 (36.7%) | 26 (28.9%) | 26 (28.9%) | 5 (5.6%) | 2.03 | 0.94 |
Margin feedback | 13 (14.4%) | 30 (33.3%) | 27 (30.0%) | 20 (22.2%) | 2.60 | 0.99 |