Types of Variables.

Characteristics of the variable.

Description

Dependent variable:

Management skills

Ø Knowledge.

Ø Skills and abilities.

It is considered that managerial competences have a positive inference regarding performance.

Independent variable:

Performance

Ø Financialprocesses.

Ø Orientationtowardstheclient.

Ø Internalprocesses.

Ø Human Resources.

Ø Leadership.

It is considered that the performance generates causes and conditions to the managerial competences.

Intervening variable:

Standardization

Ø Identification of competencies.

Ø Standardization of competences.

Ø Competency-based training.

Ø Certification of competences.

It is considered that standardization influences the relationship: managerial competences and performance, being an intervening variable between them.