Emotional Labor

Strategy

Surface Acting

202

2.60

1.09

Deep Acting

202

3.05

1.039

Work Motivation

Intrinsic Regulation

202

3.7

0.86

Identified Regulation

202

3.38

1.03

Interjected Regulation

202

3.47

1.03

External Regulation

202

2.76

1.1

Personality Characteristics

Positive Affect

202

3.21

1.03

Negative Affect

202

2.11

0.96

Job Burnout

Emotional Exhaustion

202

2.48

0.95

Depersonalization

202

2.17

0.9

Reduced Personal Accomplishment

202

2.49

0.96

Turnover Intention

Turnover Intention General Comment

202

2.61

1

I should find another job soon

202

2.60

1.020

I often want to resign

202

2.35

0.943

I will quit this job sometimes next year

202

2.67

1.021

It’ s not difficult for me to quit the job

202

2.82

1.033