ID

Risk

Consequence

Probability

Impact

Treatment

1

Risk of underestimating the cost of testing and implementing the drone system.

No sufficient budget to support test and development of a new delivery system, the whole project might stop or terminate.

80%

High

Avoidance: a detailed budget plan is supposed to be prepared and cut off unnecessary processes.

2

Risk of local government change requirements and regulations all the time.

Longer testing time and more budget needed in order to adapt to new requirements.

70%

High

Acceptance: understand and adopt the new requirements as soon as possible.

3

Risk of drones are destroyed or damaged on the way of delivering.

Delivered goods lost and decrease customer satisfaction; might lead to pedestrians injured.

60%

High-Medium

Mitigation: Carry out ground inspection before flying; Ensure sufficient electricity; plan the path before flying.

4

Risk of personal data leaks or invaded caused by network vulnerability.

Customer’s privacy cannot guarantee, reputation of Woolworth will be harmed.

40%

Medium

Transfer: can this risk be transferred to a third party company to ensure customer’s data security.

5

Risks of customers are not willing to accept the drone delivery method.

Customer may not used to this system and it is eventually eliminated.

30%

Medium

Avoidance: Woolworth should spend more investment on advertising the drone system to enhance customer’s understanding.

6

Risks of key managers or professional experts leave testing team.

May lead working efficiency decrease or testing cannot continue, leading to project failure.

20%

Low

Avoidance: ensure effective communication and create back-up team.

7

Risk of lack of communication with shareholders.

Senior managers are not satisfied and the system needs a lot of time to redesign the drone system.

10%

Low

Mitigation: manager of team need to boost communication and report to shareholders regularly.

8

Risk of competitors such as Coles demonstrates a better deliver system earlier.

Reduced market share and core competitiveness of Woolworth.

5%

Medium

Mitigation: Ensure the drone system can be implemented as scheduled.