knowledge and skills | communication and ethics | corruption and bribery | clarity of rules | bureaucracy | inter-departmental relationships | |
Ministries | 26% | 34% | 51% | 32% | 52% | 45% |
Local Government | 27% | 30% | 43% | 28% | 42% | 38% |
Specialized Inspection Agency | 22% | 31% | 45% | 26% | 41% | 35% |
Tax Authority | 17% | 24% | 34% | 21% | 33% | 27% |
Standardization and Metrology Agency | 15% | 18% | 25% | 17% | 24% | 22% |
Land Office | 30% | 39% | 52% | 35% | 49% | 39% |
Registration Authority (company /civil/ property) | 17% | 24% | 25% | 18% | 26% | 21% |
Police | 23% | 32% | 38% | 25% | 36% | 27% |
Customs, | 26% | 34% | 44% | 28% | 42% | 32% |
Border Authority | 26% | 34% | 40% | 29% | 38% | 31% |
Department of Construction and Urban Planning | 28% | 34% | 39% | 28% | 38% | 31% |