| knowledge and skills | communication and ethics | corruption and bribery | clarity of rules | bureaucracy | inter-departmental relationships | ||
| knowledge and skills | Pearson Correl. | 1 | 0.85 | 0.55 | 0.76 | 0.72 | 0.74 |
| communication and ethics | 0.85 | 1 | 0.56 | 0.76 | 0.75 | 0.74 | |
| corruption and bribery | 0.55 | 0.56 | 1 | 0.63 | 0.66 | 0.63 | |
| clarity of rules | 0.76 | 0.76 | 0.63 | 1 | 0.78 | 0.8 | |
| bureaucracy | 0.72 | 0.75 | 0.66 | 0.78 | 1 | 0.76 | |
| inter-departmental relationships | 0.74 | 0.74 | 0.63 | 0.8 | 0.76 | 1 | |
| Sig. (2-tailed) | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | ||
| N | 4075 | 4075 | 4075 | 4075 | 4075 | 4075 | |