AMO framework item

HRM practice

Approaches for enhancing high performance for doctors

Ability-based practices

Training and development

—In-company training

—Specific focus on non-medical competences:

Collaboration

Communication

Leadership and social skills

Recruitment and selection

—Active physician participation in the process

—Candidate complementarity to the team

Motivation-based practices

Incentives intrinsic motivation

—Attention to appreciation and recognition

—Focus on physical and emotional wellbeing

—Attention to work–life balance

—Opportunities for age-specific working conditions

—Offer challenging tasks

—A focus on quality improvement indicators such as treatment results, patient experience and patient satisfaction

—Performance evaluation on team-level, following guidance and support

Incentives extrinsic motivation

Financial focus on quality improvements such as treatment outcomes, quality and safety

Opportunity-based practices

Individual-oriented opportunities

—Continuation of awareness for wellbeing and sustainable employability

—Continuing, increasing or designing peer support, peer mentoring, internal coaching

—Distinct personal career-path possibilities

Work-environment-oriented opportunities

—Creating a culture of trust

—Multidisciplinary collaboration

—Awareness of fruitful collaboration between physicians, HR and management based on mutual trust and equality

—Physician involvement in decision-making processes

—Visibility of HR and managers to physicians