AMO framework item | HRM practice | Approaches for enhancing high performance for doctors |
Ability-based practices | Training and development | —In-company training —Specific focus on non-medical competences: Collaboration Communication Leadership and social skills |
| Recruitment and selection | —Active physician participation in the process —Candidate complementarity to the team |
Motivation-based practices | Incentives intrinsic motivation | —Attention to appreciation and recognition —Focus on physical and emotional wellbeing —Attention to work–life balance —Opportunities for age-specific working conditions —Offer challenging tasks —A focus on quality improvement indicators such as treatment results, patient experience and patient satisfaction —Performance evaluation on team-level, following guidance and support |
| Incentives extrinsic motivation | Financial focus on quality improvements such as treatment outcomes, quality and safety |
Opportunity-based practices | Individual-oriented opportunities | —Continuation of awareness for wellbeing and sustainable employability —Continuing, increasing or designing peer support, peer mentoring, internal coaching —Distinct personal career-path possibilities |
| Work-environment-oriented opportunities | —Creating a culture of trust —Multidisciplinary collaboration —Awareness of fruitful collaboration between physicians, HR and management based on mutual trust and equality —Physician involvement in decision-making processes —Visibility of HR and managers to physicians |