Item

Strongly Agree

%

Agree

%

Neutral

%

Disagree Agree

%

Strongly Disagree

%

Mean

Ranking

1) The hierarchical medical system and medical referral system promoted by the government requires patients to seek healthcare at local clinics

300

22.4

703

52.5

255

19.0

74

5.5

8

0.6

3.91

1

2) I will cooperate with the hierarchical medical system and medical referral system promoted by the government and seek healthcare at local clinics

279

20.8

723

54.0

230

17.2

102

7.6

6

0.4

3.87

2

3) The hierarchical medical system and medical referral system helps improve healthcare quality

228

17.0

641

47.8

347

25.9

112

8.4

12

0.9

3.72

3

4) Via medical referrals, patients can seek healthcare rapidly and more effectively

201

15.0

641

47.8

335

25.0

144

10.7

19

1.4

3.64

5

5) Medical referrals reduce the waiting time for healthcare

218

16.3

633

47.2

310

23.1

161

12.0

18

1.3

3.65

4

6) Healthcare seeking behavior will be changed along with the limited visits to large hospitals

145

10.8

478

35.7

323

24.1

340

25.4

54

4.0

3.24

7

7) The NHI policy limits the right to choose healthcare providers

122

9.1

442

33.0

408

30.4

324

24.2

44

3.3

3.20

8

8) Without medical referrals, self-bearing expenses will increase

137

10.2

508

37.9

420

31.3

240

17.9

35

2.6

3.35

6

9) The hierarchical medical system and medical referral system changes my healthcare choices

63

4.7

327

24.4

309

23.1

535

39.9

106

7.9

2.78

10

10) Overall, I do not care about the self-bearing expenses

110

8.2

461

34.4

338

25.2

359

26.8

72

5.4

3.13

9