| Self-Efficacy (1 = not at all confident, 10 = totally confident) |
| I could successfully install and use anti-spyware software if … |
| … there was no one around to tell me what to do |
| … I had never used a package like it before |
| … I had only the software manuals for reference |
| … I had seen someone else doing it before trying it myself |
| … I could call someone for help if I got stuck |
| … someone else helped me get started |
| … I had a lot of time to complete the job |
| … I had just the built-in help facility for assistance |
| … someone showed me how to do it first |
| … I had used similar packages like this one before to do the job |
| Avoidance Motivation (1 = strongly disagree, 7 = strongly disagree) |
| I intend to use anti-spyware software to avoid spyware |
| I predict I would use anti-spyware software to avoid spyware |
| I plan to use anti-spyware software to avoid spyware |
| Avoidance Behavior (1 = strongly disagree, 7 = strongly disagree) |
| I run anti-spyware software regularly to remove spyware from my computer. |
| I update my anti-spyware software regularly. |