Number

Failure factor(s)

1

Drivers of ICT project failures

2

Systems delivered late

3

Creeping scope

4

Software not reliable and robust

5

Software not delivering the promised functionality

6

Lack of integration and effective interface with legacy systems

7

Escalating costs

8

Lack of consultation with users or stakeholders

9

Data integrity and confidentiality issues

10

Poor knowledge of the system and lack of suitable training