| Mean | SD | Alpha | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
1. Intention to return 2. Loyalty 3. Venue 4. Valence 5. Challenge 6. Value 7. Information service 8. Staff attitude | 4.06
4.58 4.38 4.44 4.00 3.82 4.33
4.29
| 0.763
0.719 0.634 0.696 0.797 0.754 0.631
0.734
| 0.692
0.884 0.778 0.893 0.741 0.734 0.840
0.895
| 1
0.479** 0.366** 0.389** 0.325** 0.384** 0.350**
0.308**
|
1 0.645** 0.730** 0.384** 0.605** 0.546**
0.450**
|
1 0.540** 0.394** 0.491** 0.446**
0.336**
|
1 0.418** 0.644** 0.613**
0.577**
|
1 0.419** 0.375**
0.293** |
1 0.502**
0.434** |
1
0.557** |
1 |