Variables | Mean | Std. Deviation |
Claims notification process | 1.3704 | 0.87516 |
Verification of records | 1.2407 | 0.69866 |
Claims reserving | 1.2222 | 0.81650 |
Negotiation of payment | 1.2963 | 0.94429 |
Payment of Claims | 1.3704 | 0.87516 |