| No. | Indicator |
| X1 | The willingness and support of relevant departments of medical insurance to promote the development of Internet medical care |
| X2 | Willingness and ability of medical institution managers to implement relevant policies |
| X3 | The degree of perfection of our country’s relevant legal system |
| X4 | Unified industry technical standards and service specifications |
| X5 | The safety of medical insurance funds |
| X6 | The government’s supervision of Internet medical care |
| X7 | The establishment of network information security system |
| X8 | Information Sharing in Public Hospitals |
| X9 | Risks to Patient Medical Safety Caused by Internet Virtuality |
| X10 | Security of Patient Medical Information |
| X11 | The number of compound talents in medical staff |
| X12 | The enthusiasm of compound talents among medical staff |
| X13 | Establish incentive mechanisms for hospitals and doctors, etc. |
| X14 | Patient’s medical habits |
| X15 | Patients’ awareness and support for the inclusion of Internet medical care in medical insurance payment |
| X16 | Online payment and reimbursement procedures are complicated, especially elderly patients have a poor experience |