| Legal framework for the provision of municipal services | Detailed development of the regulatory framework is needed; regulation of the provision of municipal services |
| Optimization of municipal services | Even though the Basic Register of Services has been created since 2017, it is necessary to develop administrative regulations that will allow decisions to make to optimize the procedure and terms for the provision of services, as well as to differentiate powers between state authorities and local governments |
| Reception of municipal services by the principle of “Single window” | It means simplifying the receipt of municipal services, reducing the terms of provision, increasing transparency and accountability, and most importantly reducing the number of documents through the Single Window |
| Regulation and standardization of municipal services (Xie et al., 2016; Alpatov et al., 2016) | An administrative regulation should be developed, which will contain the necessary information to systematize the powers of authorities and streamline administrative procedures |
| Outsourcing of municipal services (González-Gómez et al., 2013). | It can be used as a mechanism for implementing the social functions of municipal services. World experience shows that the implementation of outsourcing will save from 10% to 50% of budget funds by increasing competition in the order sector |
| Optimization of the procedure for the provision of municipal services | The provisioning procedure should be carried out as municipal services are optimized, so at the present stage there is a problem of building an integrated system for assessing the effectiveness of municipal services |
| Creation of a quality control system for the provision of municipal services | They will allow systematizing the powers of local authorities through the development of social qualimetry, as one of the new directions in social assessment in the process of standardization of state and municipal services should be considered as a systematic observation of the interaction processes, including the assessment of services and changes in assets |