Construct/Indicators

SFL

Mean

Standard deviation

Cronbach’s α

CR

AVE

t-values

Skewness

Kurtosis

Actual behaviour (ACT)

ACT1

ACT2

ACT3

0.934

0.949

0.903

2.128

2.039

3.244

1.439

1.320

1.127

0.939

0.950

0.540

14.302

21.230

29.357

−1.91

−1.02

−1.56

1.34

1.64

1.20

Intentions (INT)

INT1

INT2

INT3

0.942

0.959

0.908

2.128

2.084

2.527

1.310

1.354

1.750

0.921

0.940

0.608

12.309

19.349

31.203

−1.56

−1.76

−1.30

1.39

1.39

1.54

Technological anxiety (TAN)

TAN1

TAN2

TAN3

TAN4

0.930

0.923

0.960

0.917

2.489

2.409

2.167

3.039

1.329

1.280

1.289

1.457

0.932

0.954

0.659

23.230

24..309

11.203

25.309

−1.50

−1.65

−169

−1.04

1.23

1.56

1.67

1.34

Perceived intelligence (PIT)

PIT1

PIT2

PIT3

0.913

0.956

0.967

0.904

2.345

2.123

2.498

2.534

1.102

1.346

1.674

1.230

0.906

0.921

0.688

19.304

21.209

25.405

11.209

−1.46

−1.59

−1.34

−1.50

1.85

1.35

1.67

1.70

Perceived ease of us (PEU)

PEU1

PEU2

PEU3

0.930

0.923

0.940

0.965

2.896

2.450

2.549

2.530

1.452

1.129

1.458

1.354

0.920

0.943

0.604

12.340

19.456

21.234

16.405

−1.45

−1.67

−1.30

−1.45

1.46

1.34

1.49

1.56

Perceived usefulness (PUS)

PUS1

PUS2

PUS3

0.932

0.909

0.949

2.203

2.453

2.920

1.487

1.490

1.120

0.932

0.954

0.598

23.203

18.403

25.409

−1.43

−1.59

−1.12

1.59

1.34

1.56

Anthropomorphism (ANP)

ANP1

ANP2

ANP3

0.894

0.943

0.910

2.345

2.120

2.564

1.029

1.348

1.208

0.926

0.948

0.610

27.409

21.256

18.257

−1.20

−1.48

−1.06

1.04

1.28

1.29