No.

Paragraph

Mean

Standard deviation

Degree

1

Communicating with senior management at Safeway is easy.

3.31

1.36

Moderate

2

Safeway uses all channels of communication between various bodies and departments.

3.39

1.24

Moderate

3

Safeway uses the latest means of communication.

2.30

1.36

Low

4

Safeway’s communications system provides the necessary information about the external environment.

3.00

1.37

Low

5

Safeway uses all communication channels in all directions.

3.04

1.35

Moderate

6

Safeway works to facilitate communication between technical departments and the external environment.

2.78

1.34

Moderate

The impact of internal and external communication on employee satisfaction

3.00

1.01

Moderate